Searchable (Pty) Ltd is committed to keeping this website up to date and accurate. Should you nevertheless encounter anything that is incorrect or out of date, we would appreciate it if you could let us know. Please indicate where on the website you read the information. We will then look at this as soon as possible. Please send your response by email to: hello(at)besearchable(dot)io

We are not liable for loss as a result of inaccuracies or incompleteness, nor for loss resulting from problems caused by or inherent to the dissemination of information through the internet, such as disruptions or interruptions. When using web forms, we strive to limit the number of required fields to a minimum. For any loss suffered as a result of the use of data, advice or ideas provided by or on behalf of Searchable (Pty) Ltd via this website, Searchable (Pty) Ltd accepts no liability.

Responses and privacy inquiries submitted by email or using a web form will be treated in the same way as letters. This means that you can expect a response from us within a period of 1 month at the latest. In the case of complex requests, we will let you know within 1 month if we need a maximum of 3 months.

Any personal data you provide us with in the context of your response or request for information will only be used in accordance with our privacy statement.

Searchable (Pty) Ltd shall make every reasonable effort to protect its systems against any form of unlawful use. Searchable (Pty) Ltd shall implement appropriate technical and organizational measures to this end, taking into account, among other things, the state of the art. However, it shall not be liable for any loss whatsoever, direct and/or indirect, suffered by a user of the website, which arises as a result of the unlawful use of its systems by a third party.

Searchable (Pty) Ltd accepts no responsibility for the content of websites to which or from which a hyperlink or other reference is made. Products or services offered by third parties shall be subject to the applicable terms and conditions of those third parties.

All intellectual property rights to content on this website are vested in Searchable (Pty) Ltd or in third parties who have placed the content themselves or from whom Searchable (Pty) Ltd has obtained a user license.

All the rights are reserved. Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).

If you have any questions or problems with the accessibility of the website, please do not hesitate to contact us.

Refund policy

We appreciate your purchase of our services at SEARCHABLE (PTY) LTD. As a provider of virtual/non-tangible irrevocable goods, it is important to note that we do not issue refunds once the order is completed and the service is delivered as described. By making a purchase, you acknowledge and understand this policy.

However, we understand that there may be exceptional circumstances related to the nature of the service we offer. Therefore, we have established the following conditions under which we can honor a refund request:

• Non-delivery of the service: While rare, there may be instances where processing times are slower, resulting in a delay in completing your order. If you encounter this situation, we recommend contacting our support department through our inquiry form for assistance. Claims for non-delivery must be submitted within 14 days from the order due date. Our support team will respond to you with an explanation for the delay and provide a final proposed date of completion. We appreciate your patience in such cases.
• Service not as described: If you believe that the purchased service does not match the description provided on our website, please report the issue to our support department within 3 days from the date of service delivery. In order to process your refund, clear evidence must be provided to support your claim.

We strive to ensure optimal satisfaction for our clients and will refund you if we fail to deliver as described.

Before issuing any refund, please contact our Customer Support, and we will respond to your request.

Please note that if we identify that you have simultaneously engaged our services and those of another company, we will be unable to process a refund.

Complaints based solely on false wishes or unrealistic expectations cannot be honored. We value our clients and strive to provide the best value for your money.

IMPORTANT: SEARCHABLE (PTY) LTD reserves the right to thoroughly examine your refund request and provide you with a detailed analysis of the factors influencing the movement of your website in search engine results pages (SERPs). Please ensure that you address all the outlined factors accordingly.

Thank you for choosing to purchase from us.